1. Overview
This Cookie Policy applies to the eSIMbag website, account areas, eSIM package discovery and purchase flows, payment-related pages, eSIM management features, and related support services.
eSIMbag is operated by eSIMbag LLC, a company registered in Wyoming, United States. In this Policy, “eSIMbag”, “we”, “us”, or “our” refers to eSIMbag LLC.
We use cookies and similar technologies only where they are necessary to operate the website, keep sessions secure, support checkout and payment flows, remember basic preferences, and improve the reliability of the service.
We do not currently use analytics cookies, advertising cookies, retargeting pixels, heatmap tools, behavioral marketing cookies, or similar non-essential tracking technologies.
4. Categories of Cookies We Use
| Category | Purpose | Can You Disable Them? |
|---|---|---|
| Strictly necessary cookies | Required for core website functionality, secure account access, checkout, payment flow continuity, and service security. | You may block them in your browser, but parts of the website may not work properly. |
| Preference technologies | Used to remember choices such as language, locale, and theme so the website can provide a consistent experience. | You can clear them through your browser settings or device storage controls. |
| Payment-related technologies | Used by our payment provider to support secure card payment processing, fraud prevention, and payment completion. | These are required when using card payment features. |
| Third-party sign-in technologies | Used when you choose to sign in with Google or another supported authentication provider. | These apply only if you choose the relevant sign-in method. |
5. Main Cookies and Similar Technologies
We keep our public cookie descriptions at a practical level so that the Policy remains accurate even if technical names or implementation details change. The main technologies we use are described below.
| Technology | Purpose | Type | Retention |
|---|---|---|---|
| Session cookies | Support sign-in, secure account access, session continuity, checkout flow continuity, and protected account areas. | Strictly necessary | For the session or for a limited period required for secure session renewal. |
| Language and locale preferences | Remember the selected language or locale and help show the website in the correct language. | Preference | Until changed, cleared, or expired by the browser/application. |
| Theme preferences | Remember light, dark, or system theme preferences where available. | Preference | Until changed or cleared by the user/browser. |
| Security and operational storage | Support account security, misuse prevention, checkout reliability, and service integrity. | Strictly necessary | For the period reasonably required for security and operational purposes. |
6. Stripe Payment Technologies
When you make a card payment, eSIMbag uses Stripe’s secure payment technologies to process the payment. Stripe may use its own cookies or similar technologies for payment security, fraud prevention, payment completion, and compliance-related purposes.
eSIMbag does not store full card numbers or card CVV codes on its own systems. We may receive limited payment-related information from Stripe, such as payment status, payment method type, card brand, last four digits, expiry month/year, transaction identifiers, and payment processor references where necessary for order processing, support, accounting, fraud prevention, chargeback handling, or legally required payment records.
Stripe’s own cookies and similar technologies are governed by Stripe’s policies and controls.
7. Google Sign-In
If you choose to sign in with Google, you may be redirected to authentication pages provided by Google. Google may use its own cookies and similar technologies to authenticate you, protect the sign-in process, and maintain Google account security.
Google’s cookies and similar technologies are controlled by Google and are subject to Google’s own policies.
8. Analytics, Advertising, and Tracking
eSIMbag does not currently use analytics cookies, advertising cookies, retargeting pixels, heatmap tools, behavioral marketing cookies, or similar non-essential tracking technologies.
We do not currently use tools such as Google Analytics, Meta Pixel, Vercel Analytics, Hotjar, PostHog, Microsoft Clarity, or similar tracking tools on the website.
Because we currently use only strictly necessary cookies and basic preference technologies, we do not provide a separate marketing or analytics cookie consent panel at this time.
If we introduce non-essential cookies or similar technologies in the future, we will update this Policy and provide any notice, consent mechanism, or preference controls required by applicable law.
11. International Processing
Information processed through cookies and similar technologies may be processed in the countries where eSIMbag and its service providers operate, including the United States and other locations where our service providers maintain infrastructure.
Where required, we use appropriate contractual, technical, and legal safeguards for international processing and transfers. For more information about personal data processing, please review our Privacy Policy.
12. Relationship With Our Privacy Policy
This Cookie Policy explains how we use cookies and similar technologies. Our Privacy Policy explains more broadly how we collect, use, store, share, and protect personal data when you use eSIMbag.
If you want more information about data categories, legal bases, service providers, retention, international transfers, and your privacy rights, please review our Privacy Policy.
13. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, service providers, legal requirements, or business operations.
When we make material changes, we will update the “Last Updated” date and, where required by applicable law, provide additional notice or request consent.
14. Contact Us
If you have questions about this Cookie Policy or how eSIMbag uses cookies and similar technologies, you can contact us at:
- eSIMbag LLC
- Wyoming, United States
- support@esimbag.com
- info@esimbag.com